Cancellation & Refunds Policy

Last updated: 17/05/2025

At Nano SEO Tools, we work hard to deliver high-quality SEO tools and responsive support. If something isn’t right, this policy explains how cancellations and refunds work.

1) Cancellation

When you can cancel: Anytime before your next billing cycle.

How to cancel: Go to Account Settings → Cancel Subscription (or email support if you can’t access your account).

Effective date: Your cancellation takes effect at the end of the current billing period. You’ll retain access until then.

Prorations: We don’t offer prorated refunds for partial billing periods unless required by law.

2) Refund Eligibility

A. Subscriptions (Monthly/Annual)

Full refund window: Within 7 days of the original purchase/renewal date if you’re unsatisfied.

After 7 days: Refunds are generally not available, except where required by law or at our discretion.

B. One-Time Purchases

Refund window: Within 3 days of purchase.

C. Fair-Use Limitation

No refund after extensive use: If the tool has been used beyond reasonable testing (e.g., high/continuous usage, bulk exports, or repeated feature runs), a refund may be declined.

D. Trials & Promotions

If you were on a free trial, charges begin at the end of the trial unless you cancel beforehand. Paid add-ons tied to promotions follow the same windows above.

3) How to Request a Refund

Email support@nanoseotools.com with:

Transaction ID and email used for purchase

Your name (and company, if applicable)

A brief reason for the refund request

We’ll review within 48 hours and let you know the outcome and next steps.

4) Processing Time & Method

Timeline: Approved refunds are processed within 5–7 business days.

Method: Refunds are issued to the original payment method (subject to your bank or provider’s timelines).

Processors: Payments may be handled by Razorpay, PayPal, or Stripe. Their policies may affect processing times.

5) Exceptions (Non-Refundable)

Refunds are not provided for:

Partial usage periods after cancellation

Violations of our Terms & Conditions

Bulk, lifetime, or discounted purchases (unless expressly stated)

Chargebacks initiated without first contacting support

Taxes, fees, currency conversion differences charged by your provider

6) Billing Issues & Chargebacks

If you believe a charge is in error, contact us first at support@nanoseotools.com. Filing an unnecessary chargeback may delay resolution and could lead to account restriction if done fraudulently.

7) Changes to This Policy

We may update this policy periodically. Updates apply from the effective date shown at the top. Material changes may be communicated via email or in-app notice.

8) Contact

Questions or help with a cancellation/refund?
📧 support@nanoseotools.com